Returns & Exchanges

At FormDTM Official, we stand by the quality of our high-performance electronics. If you are not completely satisfied with your purchase, you can return your item within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via our online portal or email with your order number and details regarding the electronics you wish to return.

• 2.
  Prepare the Package

  Securely pack the device in its original manufacturer packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for verification.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund or dispatch your replacement unit within 3 to 5 business days.